PRIVACY POLICY AND FEATURES USED BY THE MOBIILIKUNTA APPLICATIONS

Features used by the MOBIILIKUNTA applications

Phone Call (all platforms): Phone calls are always initiated by the user from the user interface. Phone call features are enabled in the Activity and Service views.

Location (all platforms): Location is used to calculate distances to activities and to determine the address of the service request. There are map links that might execute external applications and these applications have their own location usage terms.

Calendar (Android, iOS): Calendar operations are always initiated by the user from the user interface. The calendar read authority is used to detect if the event has already been added when the user is adding an event to the calendar.

Data connection (all platforms): Updated information is fetched from the Mobiilikunta service. User can also send e-mail address confirmation messages, service requests and feedbacks as well as create, cancel and change urgent message subscriptions. The application does not track or transfer any information which is not absolutely needed to use the service.

Push notifications (Android, iOS, WP): The user can subscribe urgent messages from the city.

Camera (all platforms): The camera is always initiated by the user from the user interface. It is used to add photos to service requests.

Information transferred from the phone to the MOBIILIKUNTA service

A unique application instance specific identifier (later UID) will be created for each user connecting to the service.

If user confirms his/her e-mail address, checksums of the contact information (generated with SHA2-512 –algorithm) will be stored to the server. Contact information included into service requests and feedbacks are checked against these checksums.

Incomplete service requests and feedbacks are stored locally on the phone. Sent service requests and feedbacks are temporarily stored to the Mobiilikunta service to be transferred to the city. Messages are stored in a ciphered format (AES) and they will be removed from the Mobiilikunta service after they have been sent to the city.

The push address, device type and the selected user interface language are stored to the Mobiilikunta service when the user subscribes urgent notifications. Log of read urgent messages is stored to the service to help city officials to measure the effectivity of each message.

City-specific privacy policies and register descriptions can be obtained from the cities which are part of the Mobiilikunta service.